Privacy Policy – Orquiverde LLC

Last updated: October 4, 2025

At Orquiverde, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you interact with our website, forms, or communications — including email and text messages (SMS/MMS).

1. Information We Collect

We collect personal information that you voluntarily provide, including:

• Contact details: name, email address, and phone number (through our lead forms, catalog sign-ups, or checkout pages).

• Optional data: country or region, preferences, and interests to help personalize your updates.

• Technical information: cookies, IP address, browser type, and pages visited, used for analytics and site optimization.

2. How We Use Your Information

Your information helps us:

• Deliver requested content, such as the Collector’s Guide to Venezuelan Cattleyas.

• Send updates about new orchid species, special offers, and collector catalogs.

• Respond to your inquiries and provide customer support.

• Improve our website, products, and marketing relevance.

• Comply with applicable laws and enforce our Terms of Service.

3. Email and SMS Communication

By submitting your information on our website or lead forms, you consent to receive email and/or text messages (SMS) from Orquiverde LLC about orchid species, exclusive offers, and growing tips.

• Message frequency: up to 4 messages per month.

• Standard message and data rates may apply.

• Opt-out: You may unsubscribe from emails at any time using the “Unsubscribe” link at the bottom of each message. To stop receiving text messages, reply STOP. To get assistance, reply HELP.

Your consent to receive messages is voluntary, and declining consent will not affect your ability to access non-promotional content.

4. Sharing and Disclosure

We do not sell or rent your personal information.
We may share limited data only with trusted service providers that assist us in operating our email, SMS, advertising, or analytics systems — all bound by confidentiality agreements.

5. Cookies and Analytics

We use cookies and similar technologies (such as Google Analytics and Meta Pixel) to understand website usage and improve our marketing effectiveness.
You can disable cookies in your browser settings, though some features may not function properly without them.

6. Data Retention and Security

We retain your information only as long as necessary for the purposes described above.
We implement reasonable administrative, technical, and physical safeguards to protect your data.
However, no system is completely secure; you acknowledge this inherent risk when providing data online.

7. International Visitors

If you access our site from outside Venezuela, please note that your information may be transferred to and processed in countries where our servers, email, and SMS platforms operate (including the United States).

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for marketing communications.

• Request a copy of the data we hold about you.

To exercise these rights, contact us at info@orquiverde.com.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new practices or legal requirements. Any changes will be posted on this page with an updated “Last revised” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
📧orquiverde2015@gmail.com
🌐 https://orquiverde.com